Telecommunications

Telecommunications companies have been affected by deregulation and downward pricing pressures, much of it resulting from increased competition from third party providers that are using the Internet as the backbone for transmitting both data and voice. 

A recent study by IBM ("The Enterprise of the Future, Telcom Industry Edition", (c) 2009 IBM Global Services) determined that over 40% of Telcom companies plan to change their business models by developing new value propositions and pricing models, changing the mix of how their revenue is generated.  Much of this will be innovation driven, as an increased number of competitors will force companies in this space to better prepare both defensive strategies in addition to their own proactive strategic initiatives.

The results suggest companies must develop new products and services more rapidly, and use their scale to drive additional efficiencies in delivery, billing, and customer service.  In these areas, Micro Endeavors can help.

Whether it's designing and deploying advanced integrated billing systems, or making customer specific account data more readily available to reduce time to service, our process expertise in this space has been proven shorten cycle time and lower costs which helps improve profitability.  As portal development experts, we know how to deliver systems which drive technology adoption among our clients' customers, to collect information directly that provides the business intelligence companies need to design and bring to market the next generation of products.

To learn more about Micro Endeavors' suite of services, please contact us.