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Success Story:   Township Police Department

Enterprise Content Management Implementation Enhances Knowledge Sharing and Improves Document Management

The Client

The Upper Darby Township Department of Police provides services to the residential, business and industrial community contained within its boundaries. At present the residents relying on the Police Department number approximately 82,000 and represent a diverse population. There are currently 129 sworn officers that handle over 60,000 service calls a year over 7.62 square miles. In 2007 the department investigated 1,499 criminal offenses and arrested 1,859 persons.

The Police Department has made a great effort to provide the most modern and effective service to the community that it serves. Innovative measures have been taken and immense successes followed. The Department continually reviews its performance and makes changes when a better way is found to do something. Both traditional and the most modern policing occurs in the Township. The goal of the Department is to provide the best possible police service to the residential and business community that it is proud to serve.

 

The Challenge >

ECM for Local Police Department - The Client - Micro Endeavors, Inc.